Walking Tours Melbourne


faqs

What type of people do the tour?

All types of people come along to the tour. It is for guys and gals of any age group. Local, interstate and international- there is something for everyone.

Is there a minimum amount of people for a tour?

Yes, we require at least two people for a tour to run. This doesn’t mean that individuals cannot book it just means that the dates available may be only when other tours are running. Please always contact us if you are just wanting to book for one and we can send you an email of dates available.

What language is the tour in?

The tour is run by native English speakers.

Do these tours cater to people with disabilities?

Yes! We can cater the tour to your needs just let us know under ‘Extra Information’ on the Bookings Form.

 

Please explain your cancellation policy…

We understand that sometimes things happen. Cancellations made 2 days prior are fully refunded. 1 day before, 50% refund. On the day- no refund.

Discounts for Group Bookings?

Groups of 10 or more, booked together, are given a 10% discount. Please email us to arrange this, booking@alternativewalkingtours.com.au

Help, I did not receive my automatic email after purchase!

Please contact us immediately so we can resolve this for you. booking@alternativewalkingtours.com.au

WHEN DO I SELECT MY DATES FOR THE TOUR?

You can choose the dates using the calendar on the right-hand column of our websites Bookings Form.

I HAVE A PARTICULAR DATE IN MIND FOR THE TOUR THAT IS NOT ON THE CALENDAR…

You’re always welcome to email us prior to booking online to ensure your date is available.

CAN I BOOK VIA THE PHONE?

Yes! Please give us a call on 03) 9013 5252

I’VE BOOKED- NOW WHAT!?

You should receive an email confirmation straight away- then we will be in touch within 24 hours with the rest of the details.

WHERE DOES THE TOUR MEET?

Our Tour Guides meet you at the ‘Belgium Waffle stand on Degraves Street, just off Flinders St. Here’s a pic…

HOW LONG IS THE TOUR VOUCHER VALID FOR?

Tour vouchers and Gift Vouchers are both valid for 6 months from the date of purchase.

 

CAN I BOOK A PRIVATE TOUR FOR MYSELF OR GROUP?

Of course. Please contact us so we can arrange this for you.

 

IF WE’VE MISSED SOMETHING  PLEASE WRITE TO US


more info

WEATHER: WE OPERATE IN ALL WEATHER. HOWEVER WE MAY AMEND THE ROUTE OF WALKS IF WEATHER CIRCUMSTANCES REQUIRE IT. WALKS MAY BE CANCELLED DUE TO POOR WEATHER BY MUTUAL AGREEMENT. NO COSTS ARE INCURRED BY YOURSELF IF THIS OCCURS.

 

PUBLIC LIABILITY: ALTERNATIVE WALKING TOURS, IS COVERED BY PUBLIC LIABILITY INSURANCE.

PRIVACY: ANY INFORMATION MAINTAINED BY ALTERNATIVE WALKING TOURS, FOR EXAMPLE EMAIL CORRESPONDENCE, PAYMENTS OR BOOKING FORMS IS GATHERED AND USED SOLELY FOR THE CONDUCT OF OUR WALKING TOURS AND WILL BE KEPT SECURELY AND IS NOT DIVULGED SHARED OR SOLD TO A THIRD PARTY.